For info call or text: 281-508-6485

General Maintenance, Storage & Warranty

MN Carbon eFoil Maintenance

Post ride

1. Disconnect the Flitecell power cables and remove Flitecell.

2. Rinse thoroughly with clean fresh water after every use. Dry thoroughly.

3. Rinse the inside of the mast (through the notch in the bottom of the fuselage) with fresh water.

4. Rinse around the mast flange to wash salt away from the board connection area (if keeping the board and foil attached).

5. Do not spray water directly into the Flitecell compartment. Wipe internally with an already damp microfiber towel or similar.

Regular maintenance

1. Disassemble the eFoil from the board.

2. Remove the wing, fuselage cover and stabilizer from the tail, and clean thoroughly with fresh soapy water to remove any built-up salt or sand.

3. Periodically clean with a low level Ph. wash/soapy water and a clean microfiber towel.

4. Periodically you may give the carbon a shine with some carbon polish or silicone spray. 

5. Check electrical connections and use a Q tip / Cotton tip dampened with Isopropyl alcohol (IPA) to clean connections periodically.

6. Give the Flitebox (plastic components) a wipe down with silicone spay (do not spray near power cables) Never put direct water onto the Flitebox.

Storage

1. Always store the eFoil in a clean, dry environment out of direct sunlight. Ensure it does not go into the bag wet. 

Going Into Hibernation

Is your gear ready for Hibernation. This document describes the best practices for preparing your gear for storage to come out of hibernation, once the weather warms up.

Flitecell Preparation for Storage:

Before going into storage, the Flitecell should be thoroughly cleaned. Wet a cloth (with freshwater) and wipe down the outside surfaces of the Flitecell keeping the water away from the terminals. The terminals can be wiped down with a small amount of Isopropyl alcohol and a Cotton tip / Q -tip.

For long- or short-term storage of Flitecell, a state of charge of 40% is optimal (1 LED ON indicates 25 - 35% charge). For longer periods between 40% - 60% SOC also works well (2 LED’s indicate 50% - 75%). The reason for this is the BMS contains self balancing technology this only works to a SOC of 50% to save the batteries capacity. Alternatively for older Flitecells the magnet can be left on to optimise and balance the Flitecell.

We recommend that you discharge the Flitecell during your final session of the season and then charge to the designated percentage 40-60%. For longer term storage, every 2 months place the Flitecell on charge, This ensures it does not fall below its low voltage threshold, ready for your first ride of the season.

DO NOT store the Flitecell near heat sources such as a furnace or heater. .
Ideal Flitecell storage temperature between 10°C (50°F) and 25°C (77°F) in a safe, dry place.
DO NOT store the Flitecell whilst charging. Disconnect the charger when not in use.

After long term storage of your Fliteboard components and before use, you are required to charge the Flitecell and Flite controller to 100% using the supplied Fliteboard chargers. We recommended doing this a week or 2 weeks before your ride this will allow the self-balancing technology in the BMS to balance the Flitecell or leaving a magnet on older Flitecells will yield the same result. 

All other Fliteboard components should be completely disassembled for long term storage and thoroughly cleaned with soapy water, keeping any water away from electronics and electrical connections.

eFoils should be wiped down with Isopropyl alcohol  prior to storage especially targeting any joins to free from salt build up. All electrical connections should be cleaned with a Q-tip / Cotton tip dampened with isopropyl alcohol only.

• Avoid harsh products: Never use WD-40, citrus or contact cleaners.
• Keep away from chemicals: Prevent contact with sunscreens, lubricants, fuel, diesel or thread locker compounds.
• Clean gently: Use a soft cloth and mild soapy water—never spray water directly.
• Care for terminals: Clean with a Q-tip and isopropyl alcohol (IPA) only.

All Components should be completely dried before going back into their cases and all stored in a dry stable environment inside their case.

Folding Prop Maintenance

The Folding Prop is made from aircraft grade anodized aluminum. Similar maintenance to the eFoil should be applied. 

The Folding Prop should be cleaned with at minimum Freshwater after use. 

Periodically remove the Folding prop. Clean with a microfiber towel as well as WD-40 or Isopropyl alcohol. Salt can build up around both the pins that hold the blades in place as well as the back clamp that clamps around the propeller pin. Target these areas thoroughly. 

Post ride Bladder and Core

1.Wash the inflatable bladder with warm soapy water and dry before storage.

2.The inflatable bladder can remain inflated, or be deflated and stored on or off the carbon insert to suit your storage preference.

3. The Core should also be washed with warm soapy water and given a good wipe down cleaning any sand or debris from the mast flange and Flitecell lid compartment seals.

Regular Bladder maintenance

1. The inflatable bladder can be checked for leaks and repaired using the supplied repair kit.

2. 15 – 16 PSI is the recommended inflation pressure.

eFoil and Stem/console

1. The eFoil should be washed with freshwater after every use and is recommended to be wiped down with Isopropyl alcohol or WD-40. Especially targeting the areas where salt, grime and sand can build up arounds the cracks near fuselage, mast flange, tail and end cap.

2. Do not spray water over the Flitebox or power cables instead localize this by wetting a microfiber towel with soapy water and rubbing clean.

3. A good Idea is to spray some contact cleaner periodically into the power cable connections and give a good clean out. 

4. The stem and console can be cleaned in the same way as the eFoil. Some water should be focused periodically on the inside of the stem and console to free any salt build up internally or around the thumb trigger. 

Wireless Safety Key and controller

1. The Safety Key and Controller should be washed with warm soapy water and given a good rub and dry with a microfiber towel. Some freshwater should be sprayed around the trigger to clean any sand or debris.

Storage

Flitescooter and all its components should be stored in a dry, clean environment away from direct sunlight and in its bags or carry cases. 

General Storage

1. Keep Flitecell stored out of the reach of children and pets.

2. DO NOT store the Flitecell near heat sources such as a furnace or heater.

3. DO NOT leave the Flitecell inside of a vehicle on hot days.

4. Ideal Flitecell storage temperature between 10°C (50°F) and 25°C (77°F) in a safe, dry place.

5. DO NOT store the Flitecell whilst charging. Disconnect the charger when not in use.

6. DO NOT store the Flitecell fully charged or discharged for a longer period of time.

7. For long or short term storage of Flitecell, a charge state of 40% (1 LED ON indicates 25 - 35% charge) is optimal. Only fully charge the Flitecell when planning a ride. We recommend that you discharge the Flitecell during your final session of the season.

8. After long term storage of your Fliteboard components and before use, you are required to charge the Flitecell and Flite controller to 100% using the supplied Fliteboard chargers. These charging processes may take longer than normal (up to 24 hours) but this gives you time to inspect and perform routine maintenance and checks before your ride. 

9. DO NOT store or leave any equipment in direct sunlight. 

Fliteboard, PRO, ULTRA, ULTRA L

Post ride

1. Open the board lid slowly, take care not to let it fall on the nose of the board. (If the lid is opened too far it may fall and damage the nose of the board).

2. After each ride, check to see if any water has leaked into the Flitecell cavity. If so, check the cause of the leak which may include: sand present on the sealing surface; a damaged or dislocated seal; damaged hinges or latches; or something obstructing the lid when closed.

3. Once the Flitecell has been removed ensure that the complete board, including Flitecell compartment, seals, lid and eFoil are washed thoroughly in fresh water. Let the board air dry and then wipe down with a clean, dry absorbent cloth. Ensure that Contact Cleaner is sprayed onto all connections.

Regular maintenance

1. Apply silicone based lubricant (non-solvent) to the latches and hinges every few weeks. Keep the lubricant away from the deck grip to avoid a slippery board.

2. Check the board regularly for damage or cracks. If damage is present have it repaired by a professional surfboard or sailboard repairer who is experienced with epoxy repairs.

3. Inspect the orange, mast flange seal regularly for any damage and ensure its is kept clean and free of any sand, grit or dirt.

4. During daily use ensure that the eFoil is removed from the board and wings from the eFoil at least every three days. Ensure Contact Cleaner is applied to all cables and Tef-Gel is reapplied to all screws.

Storage

1. Ensure that all sand, grit, dirt, and salt residue has been washed off with fresh water, and sufficiently dried.

2. Ensure that the Flitecell has been wiped down with a clean, dry absorbent cloth while switched off.

3. Ensure the board and deck grip are dry before storage.

4. Apply Contact Cleaner to all connectors to reduce the risk of corrosion.

5. Take extra care not to scratch the carbon board bottom and wings.

6. Place your Fliteboard in the provided bag, then store in a clean and dry environment.

7. Keep the board and bag out of the sun.

Fliteboard AIR

Post ride

1. Wash the inflatable bladder with warm soapy water and dry before storage.

2. The inflatable bladder can remain inflated, or be deflated and stored on or off the carbon insert to suit your storage preference.

Regular maintenance

1. The inflatable bladder can be repaired using the supplied repair kit.

2. 15 – 16 PSI is the recommended inflation pressure.

eFoil (mast)

Post ride

1. Disconnect the Flitecell power cables.

2. Disconnect the data cables, both receiver and Flitecell CANbus cable (Series 1).

3. Rinse thoroughly with clean fresh water after every use. Dry thoroughly.

4. Rinse the inside of the mast (through the notch in the rear of the flange) with fresh water.

5. Rinse around the mast flange to wash salt away from the board connection area (if keeping the board and foil attached).

Regular maintenance

1. Disassemble the eFoil from the board.

2. Remove the wing, fuselage cover and tail, and clean thoroughly with fresh soapy water to remove any built-up salt or sand.

3. Periodically clean with Isopropyl alcohol (silver) WD-40 (Black) and a clean microfiber towel.

Storage

1. Always store the eFoil in a clean, dry environment out of direct sunlight.

Flite Controller

Post Ride

1. Rinse the Flite Controller in fresh water to clean away salt and debris. Ensure a steady stream of fresh water is applied directly into the trigger housing. While doing so press and de-press the trigger numerous times to loosen any sand, grit, debris that may affect its performance.

2. Peel out the rubber cover on the underside and clean this with fresh water. Ensure this area is dry before replacing the cover.

Regular maintenance

Pre and post season, the 3 torque screws on the underside of the controller can be undone to release the trigger. This will allow you thoroughly clean and inspect both the trigger, spring and magnet.

Storage
Store in a cool dry place, out of the sun.

Flitecell

Post Ride

1. Wipe Flitecell down with a wet cloth (fresh soapy water), Do not spray water directly on the battery.

2. Flitecell is water resistant but it should remain dry where possible. DO NOT submerge or shower.

3. Avoid placing Flitecell on the sand, which can make its way into the Flitecell cavity and scratch surfaces.

4. DO NOT charge the Flitecell immediately after use. The Flitecell temperature may be too high. Allow 30mins between riding and charging to allow for cooling.

5. DO NOT clean the Flitecell or charger with WD-40, citrus cleaners, contact cleaners. 
Avoid contact with: Sunscreens, lubricants, petrol, thread locker, and diesel

IF THE BOARD HAS LEAKED AND / OR THE FLITECELL HAS BEEN SUBMERGED IN WATER, INSPECT FOR WATER INGRESS USING THE SIGHT GLASS LOCATED ON THE SIDE OF THE FLITECELL.

STAND THE FLITECELL UP ON ITS BOTTOM END FOR ONE MINUTE AND THEN PLACE THE FLITECELL ON ITS SIDE WITH THE SIGHT GLASS FACING DOWN FOR ONE MINUTE. INSIDE THE SIGHTGLASS IS A COLOUR CHANGING LABEL WHICH WILL TURN RED IF WATER IS PRESENT. INSPECT THE SIGHT GLASS AND CONFIRM THAT WATER IS NOT PRESENT BEFORE CHARGING AND
USING A FLITECELL THAT HAS BEEN IMMERSED IN WATER.

*IF A FLITECELL HAS BEEN DROPPED OR DAMAGED, EMAIL SALES@HOUSTONKITEBOARDING.COM AND DO NOT USE THE FLITECELL.

Regular maintenance

1. Examine the charger regularly for damage to the cord, plug, enclosure or other parts. Periodically clean the connections with a  Q-tip / Cotton tip that has been dampened with isopropyl alcohol (IPA).

2. Inspect all power terminals along with the CANbus receptacle. Periodically clean the terminals with a  Q-tip / Cotton tip that has been dampened with isopropyl alcohol (IPA).

3. Inspect all screws for heavy rust or corrosion.

4. Inspect sight glass for any water ingress. Sight glass water indicator will have turned pink if water has entered. If Water has entered the Flitecell, isolate the unit and contact Fliteboard support immediately.

5. Check Gore vent in position.

6. Inspect the case of the Flitecell for any cracks or damage. Check the connecters and handles especially of the case.

Storage

1. Keep Flitecell stored out of the reach of children and pets.
   
   2. DO NOT store the Flitecell near heat sources such as a furnace or heater.
   
   3. DO NOT leave the Flitecell inside of a vehicle on hot days.
   
   4. Ideal Flitecell storage temperature between 10°C (50°F) and 25°C (77°F) in a safe, dry place.
   
   5. DO NOT store the Flitecell whilst charging. Disconnect the charger when not in use.
   
   6. DO NOT store the Flitecell fully charged or discharged for a longer period of time.
   
   7. For long or short term storage of Flitecell, a charge state of 40% (1 LED ON indicates 25 - 35% charge) is optimal. Only fully charge the Flitecell when planning a ride. We recommend that you discharge the Flitecell during your final session of the season, remembering to keep it around 40% charge before it goes into storage. Occasionally charging the Flitecell up to 60% SOC every 2 months and letting the Self Balancing technology work away will also prevent any large imbalances or large capacity drops.
   This can also be sited through the FliteAPP and used to reach the correct SOC%. Connect to the Flitecell on the devices page and charge to designated SOC%
   
   8. After long term storage of your Fliteboard components and before use, you are required to charge the Flitecell and Flite controller to 100% using the supplied Fliteboard chargers. These charging processes may take longer than normal (up to 24 hours) but this gives you time to inspect and perform routine maintenance and checks before your ride. 

WARRANTY REQUIREMENTS

Warranty Coverage and Duration 

Fliteboard comes with a Limited Warranty which covers defects in materials or workmanship of the product and aligns with relevant consumer laws of the location of purchase. Your Warranty lasts for 2 years from the date your product(s) are purchased (‘Purchase Date’). Further details about the Fliteboard Limited Warranty are set out in your Purchase Agreement. 

s5 and Flite Jet 2: 

Standard Interface eFoils (including Prop, Dual Drive, Flite Jet 1)
Prop C eFoils (including Prop,  Dual Drive, Flite Jet 1)
MN Carbon Dual Drive
MN Carbon Prop C and MN wave

• 100 hours or 1 year, whichever comes first 

Jet C (Flite Jet 2)
Flitescooter C (Flite Jet 2)

• 200 hours or 2 years (whichever comes first)

Maintaining your Warranty Series 3, MN and 2024 range eFoils and components

Fliteboard is more than a surfboard. Similar to any other electric-powered vehicle, it needs to be serviced regularly and maintained to ensure good working order and to prevent breakage. In order to maintain the above warranty, a 1 year or 100 hour service (whichever comes first) of the eFoil is required. 
Additionally  Ongoing 1 year or 100 hour (whichever comes first) service is required.  

Maintaining your Warranty Series 1,2 and 2.2 eFoils and components

Fliteboard is more than a surfboard. Similar to any other electric-powered vehicle, it needs to be serviced regularly and maintained to ensure good working order and to prevent breakage. In order to maintain the above warranty, an initial 6 month service of the eFoil is required.  Additionally an ongoing 1 year or 100 hour (which ever comes first) service is required. 

Non-Warranty & Warranty Repairs

A non-warranty repair, mainly due to physical damage or issues that arise outside of the 2 year warranty period can be serviced by an authorized service partner. 

If you feel that you have warranty case, then please get in contact by submitting a request here. We will then be in contact ASAP.

**If you have questions or need to coordinate an order call us at either of our stores. 

Houston Kiteboarding
281-508-6485 sales@houstonkiteboarding.com

Pacific North Sports
360-794-1688 sales@pacificnorthsports.com